Terms & Condition
Raaika.com Customer Agreement
This Agreement legally allows you to take services from Raaika Clothing, (e-commerce clothing line) and also use their website “Raaika.com”.
Terms and Conditions for using Raaika.com
1. Raaika Service :
Raaika.com is an e-commerce clothing platform, solely a transaction, information and communication based services available to our customers.
Raaika.com’s employess, agents and designers will be responsible to procure and deliver the products to its customers. Prices assured will be competitive but can differ with local retail stores. Delivery will be made to the mentioned address and at selected time slot. If delivery fails due to unavailability of receiver at the mentioned address then it would invite extra fees for repeated delivery. Person receiving the products at the mentioned address might not be the orderer but the personnel delivering from Raaika.com will take the name of the receiver for future reference. Cash on delivery would mean cash payment at the time delivery, failing which the product will not be delivered. If you are not satisfied with the service you can contact us at complaint desk at 8697662675/9748298440.
(a) Raaika Pricing :We believe in giving you competitive rates in comparison to local retail stores. Any special offers and discounts will be highlighted for your notice. Pricing will keep on changing as per the changing procurement rates. As we believe in sharing the benefits with our customers.
(b) Cancellation Policy : Once the order invoice is generated against order placed on the portal it cannot be cancelled. There can be request which can be placed for altering delivery time slots or change in delivery address by calling us at our customer care number 8697662675/9748298440.
(c) Return & Refunds : We believe in perfection. In case you are not satisfied with the product received, you can return it to our delivery person at the time of delivery or contact our Customer Service team at 8697662675/9748298440 or mail us at firstname.lastname@example.org and we will do the needful. We request you to check all the items at the time of delivery.
* For “SALE product” there will be no RETURN and there will be only one time exchange.
The amount will be refunded to your account within 8 working days after deducting the delivery charges if any. Please note: Cash refunds are not a part of our refund policy.
2.Product Content :
Product displayed on our website will be for marketing purposes. Any information sourced about the product will be from publically available resources. Raaika.com will not hold any responsibility if any loss or damage occurs due to the usage of the product.
3.Property Rights :
(a) Copyright : All content on the website of Raaika.com including website design, customized pictures, graphics including all softwares is the property of Raaika.com. Content on Raaika.com can be used to view and copy for just placing the order and any other usage of this material either in direct or modified form is not permissible. Raaika.com holds the sole right to change the content and modify without any prior information.
(b) Trademarks : “Raaika.com'” and the logo, graphics, characters are service marks and trademarks of ARFORYOU Pvt. Ltd. and the usage of the same in any form and for any purpose otherwise just from viewing is not permissible.
4. Your Account :While ordering for the first time, Raaika.com will ask you create account as part of their registration policy. Information asked from you will be limited to your legal name, billing and delivery addresses, telephone number and the same can be modified as per future requirements. Same will be stored with Raaika.com as “Customer Registration Data” and solely will be used for service and marketing purposes. Upon registration, your username and password will allow you to access the Raaika.com Service. Your password should be kept strictly confidential to prevent unauthorized use. You will remain an authorized user of services from Raaika.com till the time a notification of profile deletion or fraudulent usage has been intimated to us from your side.
Raaika Coins: Each Raaika Coin allotted to you will be equivalent to a rupee and can be accumulated to be adjusted with the future purchases. Raaika Coins solely can be used by respective account holder againt the future purchases but the same cannot be transferred to another account neither can it be converted to cash. Raaika Coins can only be redeemed when requested.
5. Feedback :Raaika.com believes that communication is prerequisite to improve services and should be perfect. Visitors to Raaika.com may post reveiws, comments, suggestions (for including new product or any service improvement), or any other content or information changes provided on our website. Any information or content put on Raaika.com has been thoroughly consulted and edited for our visitors ease so any major change or complaint will be well discussed by management before taking an action .
Viewer has to abide by the copyright guidelines and hold no right to reuse information in any form.
Raaika.com will have right to edit, delete, reject , refuse, review any content or post written on its website. Any content posted will thereon will be the property of Raaika.com.
Any information provided by you on this site shall not be misleading in any way.
6. Changes in Agreement and Services
Raaika.com may change terms of agreement and services without prior notice to the visitor but the same will reflect as a change in agreement and services page. Any change in pricing and services fees will be intimated on the website for the visitors reference. We reserve rights to change any material content mentioned on Raaika.com website including pricing errors but the same will reflect on our website for the visitors reference. Price and availability of products can change without prior notice. If any change is unacceptable to you, you will hold the right to cancel the agreement of service with Raaika.com.
8. Disclaimer of Warranty and Limitation of Liability :
Using Raaika.com and the internet is entirely at your own risk. The service and content provided by Raaika.com are provided on an "as is", "as available" basis. Raaika.com believes to give best of the services to the customers but does not warrant that the functions provided by will be uninterrupted or error-free, or that services provided through website will be virus free.
Neither Raaika.com nor any of its directors, employees, agents, licensors or merchants (collectively, its "associates") shall be liable for damages of any kind, including, but not limited to, direct, indirect, incidental, punitive and consequential damages, arising from your use of, or inability to use, the Raaika service, the internet or for any other claims related in any way to your relationship with Raaika.com
9. Indemnification :
You agree to defend, indemnify and hold Raaika.com and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.
10. Termination :
Raaika.com can terminate your access to its service with or without notice to you. Also you may terminate your access by deleting profile from the website without any prior notice to Raaika.com.
11. Privacy and Security :
Privacy of our customers is of supreme importance to us. We would request you to go through our Privacy page before using the Raaika.com website and services.
Aggregated Information.Raaika.com can aggregate customer information for improving its services and disclose thesame to relevant stakeholders like partners, advertisers and other related parties.
Service Partners.Raaika.com will have several other parties as part of their service ecosystem to perform fuctions like packaging, delivery , data analysis. They may access to the customer information to perform these functions.