Privacy Policy

What personal information is collected and how?

Answer –While ordering for the first time, will ask you to create account as part of their registration policy. Information asked from you will be limited to your legal name, billing and delivery addresses, telephone number and the same can be modified as per future requirements. Same will be stored with as “Customer Registration Data” and solely will be used for service and marketing purposes. Upon registration, your username and password will allow you to access the Service.Your password should be kept strictly confidential to prevent unauthorized use. You will remain an authorized user of services from till the time a notification of profile deletion or fraudulent usage has been intimated to us from your side. No credit card information is stored with It is solely used by payment gateway with discretion of your bank to process your payments.

What information in form of cookies are collected?

Answer –Information received by is stored with us through the use of "cookies." Cookies enable our systems to recognize your browser and to provide you with certain shopping features. These "cookies" allow us to give you customized and personalized service and helps us identify ways to improve your shopping experience. We do not control the use of cookies by third parties.
 Information collected by is for the sole purpose of business improvement like knowing customer buying behavior, problem troubleshooting, idea generation etc.

How does use your information?

Answer - believes that communication is prerequisite to improve services and be perfect. Visitors to may post reveiws, comments, suggestions (for including new product or any service improvement), or any other content or information changes provided on our website. Any information or content put on has been thoroughly consulted and edited for our visitors ease so any major change or complaint will be well discussed by management before taking an action .

Viewer has to abide by the copyright guidelines and hold no right to reuse information in any form will have right to edit, delete, reject , refuse, review any content or post written on its website. Any content posted will thereon will be the property of

Any information provided by you on this site shall not be misleading in any way.

How can I change my personal information provided on

Answer – Personal information provided by the customers of can be changed by them anytime by logging into their account and editing their account information.


What are the security precautions?

Answer – Our website has stringent security measures to protect the information under our control. Any information provided by the customer is collected through a secured server and hence protected against unauthorized usage.


Is it safe to use my Credit/Debit card or Netbanking on Raaika?

Answer - Yes, it is completely safe. Any credit or debit card transaction taken on website is done through a secure and trusted payment gateway. This security is further enhanced by your banks by asking “one time passwords” or any other security password before the transaction is processed. This password is solely used by your bank and payment gateway for your authentication and is not printed or stored anywhere on the website